Introduction

NexLaro operates an informational nutrition shopping platform. This Privacy Policy explains how we collect, use, and protect information when you visit our website.

Information We Collect

Information You Provide

When you contact us through our contact form, we collect:

  • Your name
  • Email address
  • Subject and message content

Automatically Collected Information

When you browse our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

  • To respond to your inquiries submitted through our contact form
  • To improve our website functionality and user experience
  • To analyze website traffic and usage patterns
  • To comply with legal obligations

Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. We use cookies to:

  • Remember your cookie consent preferences
  • Analyze website traffic and usage
  • Improve website functionality

You can control cookie settings through your browser. Disabling cookies may affect website functionality. For detailed information, see our Cookie Policy.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Contact form submissions are retained for 2 years for record-keeping purposes.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your information
  • Right to correct inaccurate information
  • Right to delete your information
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise these rights, contact us at [email protected].

Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our website, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy, contact us:

NexLaro
Jl. Gatot Subroto No. 27
Jakarta 12930, Indonesia
Email: [email protected]
Phone: +62 21 739 584 216